Which technology will impact the world and business over the next five to ten years? According to Gartner analysts, the future will be more and more about people-centric smart spaces, that can be defined as environments where people and technology-enabled systems interact in increasingly open, connected, coordinated and intelligent ecosystems.
The top 10 strategic technology trends for 2020 include hyperautomation as the combination of multiple machine learning, packaged software and automation tools to deliver work. This goes over robots and industrial automation to provide a combination of tools to truly replicate pieces of processes and workflows where the human is involved in a task.
Also, blockchain is highlighted by Gartner as the opportunity to reshape industries by enabling trust, providing transparency and enabling value exchange across business ecosystems, potentially lowering costs, reducing transaction settlement times and improving cash flow. In Smart Cities, the advent of blockchain is expected to make urban communities far more secure, transparent, efficient and resilient.
Any discussion around impactful technologies should not forget Artificial Intelligence, that is increasingly applied to augment human decision making across a broad set of use cases. While this creates great opportunities and enables business transformation, it creates significant new security challenges – and companies need to be prepared to anticipate and mitigate them.